Shipping policy
Shipping Policy
Effective Date: July 1, 2026
At Food Nation USA, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy before placing an order.
Order Processing
-
Orders are typically processed within 1β3 business days after payment is received.
-
Orders are processed Monday through Friday, excluding U.S. federal holidays.
-
Orders placed on weekends or holidays will begin processing on the next business day.
-
During periods of high order volume, processing times may be extended.
Shipping Destinations
We currently ship within the United States.
At this time, we do not offer international shipping.
Shipping Rates
Shipping charges are calculated at checkout based on:
-
Order weight
-
Package dimensions
-
Shipping destination
-
Selected shipping method
Any applicable shipping fees will be displayed before your purchase is completed.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
Typical delivery estimates are:
-
Standard Shipping: 3β7 business days
-
Expedited Shipping: Available for select orders at checkout (when applicable)
Delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Tracking updates are provided by the shipping carrier and may take up to 24 hours to become available.
Delayed Shipments
While we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
-
Severe weather
-
Natural disasters
-
Carrier delays
-
High shipping volumes
-
Holidays
-
Other unforeseen events
Food Nation USA is not responsible for delays caused by shipping carriers after a package has been accepted for shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is entered:
-
We cannot guarantee that changes can be made after the order is placed.
-
Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact us within 48 hours of the expected delivery date.
Please include:
-
Your order number
-
Photos of the package and product (if damaged)
-
A brief description of the issue
We will work with the shipping carrier to investigate and determine an appropriate resolution.
Food Safety
Because our products are packaged food items, we cannot accept returned food products once they have been delivered.
If your order arrives damaged, spoiled due to shipping, or you receive the wrong item, please contact us promptly so we can assist you.
Shipping Restrictions
Certain products may not be available for shipment to specific locations due to carrier limitations or applicable laws.
We reserve the right to cancel and refund orders that cannot be shipped.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Food Nation USA
Email: tuckertoffecompany@gmail.com
Website: www.foodnationusa.com